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FAQ - Frequently Asked Questions
by Admin Fri Jul 29, 2016 5:35 pm
FAQ - Frequently Asked Questions (updated 16-07-2016)
------------------------------------------------------------------------------------------
How can I play?
C-Ops is currently in Open Alpha phase on Facebook and Google Play. You only need to create an account through Facebook and you are ready to go! PC users need to download Unity Web Player.
(Chrome and Opera stopped supporting Unity, but Firefox will support Unity till end of 2016)
------------------------------------------------------------------------------------------
Will C-Ops be available on pc in the future?
Right now the plan is to support the web version until the NPAPI support is dropped from firefox. Unfortunately the future plans cannot be further disclosed at the moment. In August we are going to look at some options like Facebook Games Arcade, but nothing is decided about the future of the pc version.
------------------------------------------------------------------------------------------
Will the game have a stand-alone version?
No, we are not looking at a stand-alone version at the moment
------------------------------------------------------------------------------------------
When will Critical Ops be available on IOS?
Soft launch on iOS has started. The game is available on iOS App Store in more than 130 countries. Russia and America will be last. Because these countries are large and for that reason, we first want to make sure the game works well on ios platforms. Thanks to this we can prevent the majority of bugs. Also we have to evaluate our server capacity.
For the remaining Asian countries, those are off limits at the moment, we can't share any details, but you have to wait, sorry.
------------------------------------------------------------------------------------------
How do I customize my controls?
You can go into the settings menu and navigate to the controls sub-menu. On mobile you can select buttons to then drag them or scale them by pinching and dragging. On PC you can select one of the controls and press any button to set the action to that button.
------------------------------------------------------------------------------------------
How can I change server/region?
The game automatically selects the region with the lowest ping for you, you can manually change the region by going to Play menu and select Filters sub-menu
------------------------------------------------------------------------------------------
How can I chat in the game?
In the PC version; press Enter (once chat is opened you can switch between " all" and "team" chat with the TAB key) In the mobile version; click on the white square box on the top left, next to the mini map radar
------------------------------------------------------------------------------------------
Why do I get a critical error?
The game is still in it’s Alpha state, which means it’s far from being finished. There are still many bugs and glitches in the game, which lead to unexpected behaviour and sometimes crashes. If it always happens at a set point, or when you do a specific thing, please report the issue.
------------------------------------------------------------------------------------------
Why does my game lag?
First check if you are in correct region, choose server closest to where you live. The game is still in it’s Alpha state, which means it’s far from being finished. We’re constantly working on it, including optimization to make the game run smoother on your device. You can try setting your graphic settings to a lower pre-set and turn off ambient sound. In worst case scenarios you can turn off the audio.
------------------------------------------------------------------------------------------
How do I get skins?
You can purchase skin cases in the shop. Skin cases contain a random skin varying from tier 1 to tier 5. You can buy skin cases with real money (credit card) In the shop there’s the option to watch advertisements. It will show up as the “Get Free Credits” button unless there are no more ads available in your country at that moment. Watching an ad will earn you an amount of (orange) credits that varies depending on the ads watched. Completing the daily mission (one mission a day) will earn you an amount of (orange) credits that varies depending on the mission (on mobile you can boost that amount of credits by watching an ad after you completed the mission)
You can use the orange credits to purchase a skin case. When a case gives you a duplicate skin you’ll be compensated with blue credits. When you have enough blue credits you can purchase a skin of your choice in the loadout.
------------------------------------------------------------------------------------------
I don't have any ads available, why is that?
Either you have watched the number of ads up to the limit and need to wait to see some more or there are no ads currently available in the country you live in.
------------------------------------------------------------------------------------------
When will this bug be fixed or when will feature x be released?
If there’s any news about updates to the game, this will be featured in our Critical Ops Roadmap (https://trello.com/b/1nGJSGmO/critical-ops-roadmap)
If you're suddenly unable to play the game due to errors, try to clear your browser cache and unity cache. If the error persists please do report your bugs, glitches, etc here:
https://docs.google.com/…/1hWzkXek5Hpr2uOvEHg8-HTo…/viewform
------------------------------------------------------------------------------------------
I'm getting "Game version is out of date" error when I start the game.
This can happen when the game has been updated, but your browser has the old version of the client saved to the cache and does not understand that there is a new one available. This can be easily fixed by clearing your browsers cache! 1. Go to http://www.refreshyourcache.com/en/home/. 2. Select your browser. 3. Follow the instructions.
------------------------------------------------------------------------------------------
Why sometimes when we play, we rocking back? (aka rubberband)
This is because we have moved a lot of elements in a server and due to some coding issues, we have some packet loss. We are working on this problem and soon we have to correct this problem. We would also add that through the movement of elements in a server, we were able to fix some bug that are the players with too high pings. Indeed, if we draw on a player who has his ping too high, then we will not encounter problems for the kill.
------------------------------------------------------------------------------------------
What is Aim Assist?
The main goal of the aim assist is to assist and not to aim for you. It helps you best in close-quarter combat where without aim-assist you'd need to be turning all the time and trying to fire controllably at the same time. Mid-range, recoil and spread control still play a vital part in the game.
And NO, it will not be removed
------------------------------------------------------------------------------------------
What is Aim Acceleration?
Aim Acceleration makes turning your camera increasingly faster when turning in the same direction. (Makes you have to move your mouse less sideways to aim to a new spot)
------------------------------------------------------------------------------------------
How can I change my ingame name?
Go to your profile, click on icon behind your in-game name, you will get an option to change your name, it will cost you 300 orange/yellow credits and there will be a limit on maximum amount of times to change your name.
------------------------------------------------------------------------------------------
Why you changed the names of the maps?
We have renamed them to have one map with the same theme. Also it might have been having problems in choosing a city name for the new maps.
------------------------------------------------------------------------------------------
What happened with the airport map?
The airport map is renamed to Grounded. But unfortunately we have encountered the problem with the effect of light because the map is at night time. There are lots of places where anti-terrorists are invisible. We need to change the lighting of the map to correct this problem. It is planned to release this map in version 0.8.0
------------------------------------------------------------------------------------------
Why have you changed the purchasing menu?
We have changed it because on most devices it was uncomfortable to use.
------------------------------------------------------------------------------------------
Will you be adding different game modes e.g. Zombie Mode?
We want to add new game modes to Critical Ops in the future. But it has no priority. Also which game mode it will be is unknown. We don't have a date to give when those or any other game modes would be added to the game. If there’s any news about features we’re adding or planning to add, it will be featured on our Critical Ops Facebook page.
------------------------------------------------------------------------------------------
Will you add an offline mode or bots into the game?
No, our priority is an online multiplayer game, so we are not planning on adding bots or offline mode into the game. Maybe once the game is finished (at the earliest in January 2017) we can take a look at that option.
------------------------------------------------------------------------------------------
Can dust 2 be added to the game? (or any other cs map)
Short answer: No, Critical Force will not spend their time copying maps from other existing games.
They'll do their best to provide you with unique, quality content. However: Later in development they've stated to have the intention to support community maps. When that pipeline is set, players can create and submit maps of their own. It might be possible they'll allow dust2 remakes etc, as long as all assets used are created by the submitter, and aren't stolen/copied from other games.
------------------------------------------------------------------------------------------
Will there be more maps?
Yes, but the art department is now making a tutorial, which is planned for version 0.6.1, after that they will be busy creating and making new maps
------------------------------------------------------------------------------------------
Will you add new weapons?
It is possible but it will be in the future. For now, we want to develop more the game. We have enough weapons for now. We are not working on any new guns or grenades right now.
------------------------------------------------------------------------------------------
Why you changed the knife?
We just wanted to change the old knife model.
------------------------------------------------------------------------------------------
Will there be more knives?
Yes, in version 0.6.1 (August) there will be skins for knives and other types of knives. But to have them, you need to open cases. We want them to be really expensive to craft, we wanted something really unique and cool to get from a skin case. So it's an "epic moment" when you get one when unboxing
------------------------------------------------------------------------------------------
Will you add an option to trade skins inside the game?
No, we are not going to add that feature.
------------------------------------------------------------------------------------------
Will there be a clan system?
Yes, we are working on the clan system.
------------------------------------------------------------------------------------------
How can I play Ranked matches?
Ranked mode is not ready yet. We will make it available soon as we can.
We are thinking of a ranking system with seasonal resets, also linking the ranking system to the social system where you can match up with your friends for matchmaking games to play against other teams. There will be basics steps up, like bronze, silver, gold league etc. (It will be similar to the rank system in League of Legends)
But first social/friend system will be implemented in to the game, from there we will be working on the ranking system
------------------------------------------------------------------------------------------
Will you add controller support?
No there are no plans to support controllers
------------------------------------------------------------------------------------------
Will you add silencers/other gun mods into the game?
No, we will not be adding any gun mods into the game, because we want a free2play game, a fair game which is competition driven.
------------------------------------------------------------------------------------------
Will this game be available on Steam?
No, It will never be on steam
------------------------------------------------------------------------------------------
Will you add voice chat in to the game?
No, voice chat will make the game unplayable. That is a lot more of the data that needs to be sent to and from a (mobile) device, but there is a great app called Discord, where you can talk with your friends
------------------------------------------------------------------------------------------
Who are the people with DEV tags?
They are the developers of this game (and other employees of CFE)
------------------------------------------------------------------------------------------
Who is the best developer as player in the game?
On pc that is Petteri (pmw) ("the network guy")
On mobile that is Kimi (Empire) and Tim (SirTimothy) (game designers)
------------------------------------------------------------------------------------------
Who are the people with MOD tags?
They are moderators. They are volunteer veteran players that are there to help the community by answering questions, offering guidance and dealing with exploit abusers and cheaters.
------------------------------------------------------------------------------------------
How can I become a moderator?
When we will need to expand a moderator team, we might offer moderatorship to some select members of the community and/or make an application link public so more people could apply. But for now there are enough Moderators. (minimum requirements for a moderator; 18+ year old, active and experienced, must have Skype)
------------------------------------------------------------------------------------------
Are you going to optimize the game more?
Yes, but it will be in later stadium of development, priority is now at the core features, once those are finished then we work more on optimization.
------------------------------------------------------------------------------------------
Will you nerf the SG?
No, the gun is made for Defuse mode, it's more expensive because it's more powerful. With TDM where prices do not play a role, it can be seen as OP, but it is impossible to tune each gun for every game mode differently
------------------------------------------------------------------------------------------
When will be the next tournament?
Next tournament will be hosted by Darkest Nation and Mobile Esports again in August, registration will open soon, exact date is unknown, follow Mobile Esports on Twitter for latest news https://twitter.com/eSports_Mobile
------------------------------------------------------------------------------------------
Is there going to be a pc tournament?
Thats difficult to answer, because the future of C-Ops on pc in still unknown
------------------------------------------------------------------------------------------
When will be the next update and what is in the update?
Development Roadmap of Critical Ops: https://trello.com/b/1nGJSGmO/critical-ops-roadmap
(Blue: bugs, Red-Green: State of the feature, Purple: "Epic Stuff") There are no exact dates in the Roadmap, because it is impossible, developers never know what they encounter during development
------------------------------------------------------------------------------------------
All this info was of no use. Where can I contact you?
http://criticalforceentertainment.com/contact
------------------------------------------------------------------------------------------
CRITICAL OPS OFFICIAL FACEBOOK PAGE: https://www.facebook.com/CriticalOpsGame
CRITICAL OPS OFFICIAL TWITTER ACCOUNT: https://twitter.com/CriticalOpsGame
CRITICAL OPS OFFICIAL MOBCRUSH CHANNEL: http://www.mobcrush.com/criticalops
------------------------------------------------------------------------------------------
How can I play?
C-Ops is currently in Open Alpha phase on Facebook and Google Play. You only need to create an account through Facebook and you are ready to go! PC users need to download Unity Web Player.
(Chrome and Opera stopped supporting Unity, but Firefox will support Unity till end of 2016)
------------------------------------------------------------------------------------------
Will C-Ops be available on pc in the future?
Right now the plan is to support the web version until the NPAPI support is dropped from firefox. Unfortunately the future plans cannot be further disclosed at the moment. In August we are going to look at some options like Facebook Games Arcade, but nothing is decided about the future of the pc version.
------------------------------------------------------------------------------------------
Will the game have a stand-alone version?
No, we are not looking at a stand-alone version at the moment
------------------------------------------------------------------------------------------
When will Critical Ops be available on IOS?
Soft launch on iOS has started. The game is available on iOS App Store in more than 130 countries. Russia and America will be last. Because these countries are large and for that reason, we first want to make sure the game works well on ios platforms. Thanks to this we can prevent the majority of bugs. Also we have to evaluate our server capacity.
For the remaining Asian countries, those are off limits at the moment, we can't share any details, but you have to wait, sorry.
------------------------------------------------------------------------------------------
How do I customize my controls?
You can go into the settings menu and navigate to the controls sub-menu. On mobile you can select buttons to then drag them or scale them by pinching and dragging. On PC you can select one of the controls and press any button to set the action to that button.
------------------------------------------------------------------------------------------
How can I change server/region?
The game automatically selects the region with the lowest ping for you, you can manually change the region by going to Play menu and select Filters sub-menu
------------------------------------------------------------------------------------------
How can I chat in the game?
In the PC version; press Enter (once chat is opened you can switch between " all" and "team" chat with the TAB key) In the mobile version; click on the white square box on the top left, next to the mini map radar
------------------------------------------------------------------------------------------
Why do I get a critical error?
The game is still in it’s Alpha state, which means it’s far from being finished. There are still many bugs and glitches in the game, which lead to unexpected behaviour and sometimes crashes. If it always happens at a set point, or when you do a specific thing, please report the issue.
------------------------------------------------------------------------------------------
Why does my game lag?
First check if you are in correct region, choose server closest to where you live. The game is still in it’s Alpha state, which means it’s far from being finished. We’re constantly working on it, including optimization to make the game run smoother on your device. You can try setting your graphic settings to a lower pre-set and turn off ambient sound. In worst case scenarios you can turn off the audio.
------------------------------------------------------------------------------------------
How do I get skins?
You can purchase skin cases in the shop. Skin cases contain a random skin varying from tier 1 to tier 5. You can buy skin cases with real money (credit card) In the shop there’s the option to watch advertisements. It will show up as the “Get Free Credits” button unless there are no more ads available in your country at that moment. Watching an ad will earn you an amount of (orange) credits that varies depending on the ads watched. Completing the daily mission (one mission a day) will earn you an amount of (orange) credits that varies depending on the mission (on mobile you can boost that amount of credits by watching an ad after you completed the mission)
You can use the orange credits to purchase a skin case. When a case gives you a duplicate skin you’ll be compensated with blue credits. When you have enough blue credits you can purchase a skin of your choice in the loadout.
------------------------------------------------------------------------------------------
I don't have any ads available, why is that?
Either you have watched the number of ads up to the limit and need to wait to see some more or there are no ads currently available in the country you live in.
------------------------------------------------------------------------------------------
When will this bug be fixed or when will feature x be released?
If there’s any news about updates to the game, this will be featured in our Critical Ops Roadmap (https://trello.com/b/1nGJSGmO/critical-ops-roadmap)
If you're suddenly unable to play the game due to errors, try to clear your browser cache and unity cache. If the error persists please do report your bugs, glitches, etc here:
https://docs.google.com/…/1hWzkXek5Hpr2uOvEHg8-HTo…/viewform
------------------------------------------------------------------------------------------
I'm getting "Game version is out of date" error when I start the game.
This can happen when the game has been updated, but your browser has the old version of the client saved to the cache and does not understand that there is a new one available. This can be easily fixed by clearing your browsers cache! 1. Go to http://www.refreshyourcache.com/en/home/. 2. Select your browser. 3. Follow the instructions.
------------------------------------------------------------------------------------------
Why sometimes when we play, we rocking back? (aka rubberband)
This is because we have moved a lot of elements in a server and due to some coding issues, we have some packet loss. We are working on this problem and soon we have to correct this problem. We would also add that through the movement of elements in a server, we were able to fix some bug that are the players with too high pings. Indeed, if we draw on a player who has his ping too high, then we will not encounter problems for the kill.
------------------------------------------------------------------------------------------
What is Aim Assist?
The main goal of the aim assist is to assist and not to aim for you. It helps you best in close-quarter combat where without aim-assist you'd need to be turning all the time and trying to fire controllably at the same time. Mid-range, recoil and spread control still play a vital part in the game.
And NO, it will not be removed
------------------------------------------------------------------------------------------
What is Aim Acceleration?
Aim Acceleration makes turning your camera increasingly faster when turning in the same direction. (Makes you have to move your mouse less sideways to aim to a new spot)
------------------------------------------------------------------------------------------
How can I change my ingame name?
Go to your profile, click on icon behind your in-game name, you will get an option to change your name, it will cost you 300 orange/yellow credits and there will be a limit on maximum amount of times to change your name.
------------------------------------------------------------------------------------------
Why you changed the names of the maps?
We have renamed them to have one map with the same theme. Also it might have been having problems in choosing a city name for the new maps.
------------------------------------------------------------------------------------------
What happened with the airport map?
The airport map is renamed to Grounded. But unfortunately we have encountered the problem with the effect of light because the map is at night time. There are lots of places where anti-terrorists are invisible. We need to change the lighting of the map to correct this problem. It is planned to release this map in version 0.8.0
------------------------------------------------------------------------------------------
Why have you changed the purchasing menu?
We have changed it because on most devices it was uncomfortable to use.
------------------------------------------------------------------------------------------
Will you be adding different game modes e.g. Zombie Mode?
We want to add new game modes to Critical Ops in the future. But it has no priority. Also which game mode it will be is unknown. We don't have a date to give when those or any other game modes would be added to the game. If there’s any news about features we’re adding or planning to add, it will be featured on our Critical Ops Facebook page.
------------------------------------------------------------------------------------------
Will you add an offline mode or bots into the game?
No, our priority is an online multiplayer game, so we are not planning on adding bots or offline mode into the game. Maybe once the game is finished (at the earliest in January 2017) we can take a look at that option.
------------------------------------------------------------------------------------------
Can dust 2 be added to the game? (or any other cs map)
Short answer: No, Critical Force will not spend their time copying maps from other existing games.
They'll do their best to provide you with unique, quality content. However: Later in development they've stated to have the intention to support community maps. When that pipeline is set, players can create and submit maps of their own. It might be possible they'll allow dust2 remakes etc, as long as all assets used are created by the submitter, and aren't stolen/copied from other games.
------------------------------------------------------------------------------------------
Will there be more maps?
Yes, but the art department is now making a tutorial, which is planned for version 0.6.1, after that they will be busy creating and making new maps
------------------------------------------------------------------------------------------
Will you add new weapons?
It is possible but it will be in the future. For now, we want to develop more the game. We have enough weapons for now. We are not working on any new guns or grenades right now.
------------------------------------------------------------------------------------------
Why you changed the knife?
We just wanted to change the old knife model.
------------------------------------------------------------------------------------------
Will there be more knives?
Yes, in version 0.6.1 (August) there will be skins for knives and other types of knives. But to have them, you need to open cases. We want them to be really expensive to craft, we wanted something really unique and cool to get from a skin case. So it's an "epic moment" when you get one when unboxing
------------------------------------------------------------------------------------------
Will you add an option to trade skins inside the game?
No, we are not going to add that feature.
------------------------------------------------------------------------------------------
Will there be a clan system?
Yes, we are working on the clan system.
------------------------------------------------------------------------------------------
How can I play Ranked matches?
Ranked mode is not ready yet. We will make it available soon as we can.
We are thinking of a ranking system with seasonal resets, also linking the ranking system to the social system where you can match up with your friends for matchmaking games to play against other teams. There will be basics steps up, like bronze, silver, gold league etc. (It will be similar to the rank system in League of Legends)
But first social/friend system will be implemented in to the game, from there we will be working on the ranking system
------------------------------------------------------------------------------------------
Will you add controller support?
No there are no plans to support controllers
------------------------------------------------------------------------------------------
Will you add silencers/other gun mods into the game?
No, we will not be adding any gun mods into the game, because we want a free2play game, a fair game which is competition driven.
------------------------------------------------------------------------------------------
Will this game be available on Steam?
No, It will never be on steam
------------------------------------------------------------------------------------------
Will you add voice chat in to the game?
No, voice chat will make the game unplayable. That is a lot more of the data that needs to be sent to and from a (mobile) device, but there is a great app called Discord, where you can talk with your friends
------------------------------------------------------------------------------------------
Who are the people with DEV tags?
They are the developers of this game (and other employees of CFE)
------------------------------------------------------------------------------------------
Who is the best developer as player in the game?
On pc that is Petteri (pmw) ("the network guy")
On mobile that is Kimi (Empire) and Tim (SirTimothy) (game designers)
------------------------------------------------------------------------------------------
Who are the people with MOD tags?
They are moderators. They are volunteer veteran players that are there to help the community by answering questions, offering guidance and dealing with exploit abusers and cheaters.
------------------------------------------------------------------------------------------
How can I become a moderator?
When we will need to expand a moderator team, we might offer moderatorship to some select members of the community and/or make an application link public so more people could apply. But for now there are enough Moderators. (minimum requirements for a moderator; 18+ year old, active and experienced, must have Skype)
------------------------------------------------------------------------------------------
Are you going to optimize the game more?
Yes, but it will be in later stadium of development, priority is now at the core features, once those are finished then we work more on optimization.
------------------------------------------------------------------------------------------
Will you nerf the SG?
No, the gun is made for Defuse mode, it's more expensive because it's more powerful. With TDM where prices do not play a role, it can be seen as OP, but it is impossible to tune each gun for every game mode differently
------------------------------------------------------------------------------------------
When will be the next tournament?
Next tournament will be hosted by Darkest Nation and Mobile Esports again in August, registration will open soon, exact date is unknown, follow Mobile Esports on Twitter for latest news https://twitter.com/eSports_Mobile
------------------------------------------------------------------------------------------
Is there going to be a pc tournament?
Thats difficult to answer, because the future of C-Ops on pc in still unknown
------------------------------------------------------------------------------------------
When will be the next update and what is in the update?
Development Roadmap of Critical Ops: https://trello.com/b/1nGJSGmO/critical-ops-roadmap
(Blue: bugs, Red-Green: State of the feature, Purple: "Epic Stuff") There are no exact dates in the Roadmap, because it is impossible, developers never know what they encounter during development
------------------------------------------------------------------------------------------
All this info was of no use. Where can I contact you?
http://criticalforceentertainment.com/contact
------------------------------------------------------------------------------------------
CRITICAL OPS OFFICIAL FACEBOOK PAGE: https://www.facebook.com/CriticalOpsGame
CRITICAL OPS OFFICIAL TWITTER ACCOUNT: https://twitter.com/CriticalOpsGame
CRITICAL OPS OFFICIAL MOBCRUSH CHANNEL: http://www.mobcrush.com/criticalops
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